Employee Bios

Patrick O'Keefe

Owner

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Patrick O’Keefe started his insurance business in Bend in 1992 and in 2007 he merged his business with Cascade Insurance Center, LLC.
Patrick has maintained extensive industry involvement throughout the years. He has served on numerous insurance carrier advisory committees as well as various State committees and workgroups. Along with his involvement within his profession Patrick is also an active Rotarian and past president of the Rotary Club of Bend. He has been married to his wife Vicki for forty-three years and together they have two adult daughters and three grandchildren. Read More about Patrick

 

Lauren Olson

Account Manager, Commercial Lines & COO

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Lauren is a 2000 graduate of Mt View High School in Bend and Point Loma Nazarene University in San Diego with a bachelors degree in International Development and Business. Lauren and her husband Bo have two young energetic children, Adilyn and Harrison. She also serves as the Treasurer on the board of FAN. She is excited to work alongside her father Patrick and the staff of CIC.

 

Shanna Evans, CIC, CISR

Sales Account Executive

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Shanna, a Bend Resident since 1985, was raised in the strawberry filled Willamette Valley and has made many wonderful memories in her twenty-five year working career.

Licensed in 1999, Shanna is a Sales Account Executive and enjoys the “team” concept employed at Cascade Insurance Center.  As a former business owner, her mission is to deliver the message that health insurance can be very affordable to individuals and businesses.  Shanna also offers excellent choice and service on auto, home and business insurance.
 

Kate Thomas

Director of Voluntary Benefits

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Kate is a New England native.  She grew up in Massachusetts and Vermont.  She moved to Bend in 1999 looking for a sunny weather ski town.  Kate and her husband Mike have two wonderful children, Owen, 9 and Joss 5.  Kate was on the founding board of directors for the Juniper Elementary PTO and enjoys volunteering in the classroom and supporting the school.  When on vacation you will find Kate and her family on the beach in a tropical locale.

Kate began her insurance career in 2002 with the number one voluntary benefits company, Aflac.  Over the years many industry changes have propelled voluntary benefits to become an integral piece of business and personal benefits planning.  Kate’s commitment to helping find solutions that bring value to organizations and individual needs has produced meaningful long lasting relationships.  Kate has been recognized for her efforts with National and State convention award trips as well as an appointment to a veteran’s council of agents.  Kate joined the Cascade Insurance Center team in October 2016.
 

Teri Brassill, Cascade Insurance Center

Teri Brassill

Receptionist

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Teri joined Cascade Insurance Center November 11, 2019 as the receptionist. After being with a Non- Profit for seven years, she decided to come back to insurance. She love’s being part of the Cascade family. Teri enjoys gardening, camping, and being with her family & friends. Teri and her husband have two German Wirehairs and a small Terrier that keeps them busy.

Patty Halsey

Patty Halsey

Health Account Manager

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A San Diego native, Patty moved to Bend in 2005 to build her dream home in a four-season climate. She received her B.A. in Philosophy/Ethics from the University of San Diego and worked in higher education in a variety of roles including multicultural program administration and teaching Speech Communication at San Diego State University. Proactively serving clients and her community has always been her passion. Patty has worked with some of Bend’s more prominent employers and non-profits including Ronald McDonald House Charities, Les Schwab, NAVIS and the Bend Chamber of Commerce. A distinguished Leadership Bend graduate, Patty and her husband Dave are actively involved with Central Oregon Veteran’s Ranch and support a variety of veteran’s organizations.At home, the Halseys share a love for fishing, Renaissance Faires, home-brewing and collecting unique Monopoly games. An unapologetic musical theater fan, Patty can occasionally be seen performing in local cabarets or musicals. She is thrilled to be joining the Cascade Insurance Center Health and Life team and looks forward to assisting you with your insurance questions and needs.

Debbie Bidgood

Account Manager, Commercial Lines

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Debbie has always worked on the company side of the insurance world.  She now looks forward to being part of the commercial team at our agency.  She has 35 years of commercial insurance background having worked with companies such as Safeco, Liberty and Oregon Mutual Insurance.  After many years of vacationing in Central Oregon, Debbie, her husband Mark and four mini schnauzers decided to move to Bend last September 2013 from Happy Valley, Oregon.  She looks forward to building relationships with our clients and developing relationships with new clients.
 

 

Deb Davidson

Account Manager, Personal Lines

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Deb has been with Cascade Insurance Center since April 2010, and comes to us from the banking industry.  Deb is a native Oregonian and has lived in Bend since 1982.

The insurance business is quite different from banking, but Deb looks forward to the challenges that her new career is taking.  As a personal lines account manager, CUSTOMER SERVICE is #1 with her and the customer always comes first!

 

Galen Blyth

Sales Account Executive

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Galen grew up in the Seattle area and graduated from University of Montana in Missoula, which gave him a taste for drier weather and small-town life. He began working in the insurance industry in 2003 and eventually moved to Bend in 2005. The part he enjoys most about the business in working closely with clients and learning more about their backgrounds, which leads to close relationships. That's partly what helped him win the Central Oregon Builder's Association Presidents Award in February 2013.

Galen and his wife Meghan have been married 15+ years and have two children: Ava, 12 and Miles, 10. He supports numerous non-profits including KIDS Center, FAN and Tower Theatre and serves on the board for COBA. In his spare time Galen enjoys coaching or watching his kids various sports, camping with his family as well as golf, snowboarding, trail running or just about anything else Central Oregon has to offer.

 

Colleen Roath

Account Manager, Personal Lines

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Colleen has been a resident of Bend since 2004 and joined Cascade Insurance Center in May of 2016. She has extensive background in administrative duties and customer service and works in our Personal Lines Dept. Colleen and her husband Dave have three children. Colleen loves to spend time with her family and travels a lot to watch her kids play in their sports and enjoys camping with them in the summer.

 

Ana Bourne

Personal Lines Assistant

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Ana Bourne joined Cascade Insurance Center in 2020. She is a native Oregonian growing up in Waldport before moving to Bend in 1998. Ana and her husband Nolan have two children, Katarina 23 and Lydia 21. She enjoys gardening, learning new things, creating, crafts and spending time with family and friends. For twenty-one years Ana owned and operated an in home childcare. While new to the insurance business, Ana is excited to learn and see where this new career leads her..

Nora Hernandez

Nora Hernandez

Personal Lines Assistant

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Previously a California resident, Nora moved to Bend in 2005. She worked in the banking industry for 25 years and with the state of Oregon for 8 years. Nora also worked as a medical interpreter for 9 years and still volunteers as a Spanish interpreter for Volunteers in Medicine. After receiving her insurance license in 2019, Nora worked with the Smolich Dealership at Allstate. She joined the Cascade Insurance team in February 2021 and enjoys learning the ins and outs of the commercial insurance business. A mother of 4 with 6 grandchildren, Nora appreciates walking Oregon’s beautiful trails, lounging near our rivers and lakes, and watching sports.